House Style
Our house style
Publishers keep a style sheet so that every book reads as if one careful person set it. This is ours for software. It describes commitments, not accomplishments.
§1 Scope is written
Every commission begins with a written scope in plain English: what is included, what is excluded, and every assumption we have made. Changes are quoted and agreed before work starts.
§2 Estimates show their working
Figures come with ranges and the conditions that would move them. We do not quote before we understand the work.
§3 The client holds the manuscript
Repositories, design files, hosting, store accounts and domains are held in your organisation's name. You may take everything elsewhere at any time.
§4 Proofs are frequent
Working versions are shared at least every fortnight with notes on what changed. Bad news is reported as soon as it is known, together with options.
§5 Accessible by default
We design and test toward WCAG 2.2 level AA, including keyboard-only and screen-reader checks on real devices.
§6 Security as routine
Least-privilege access, secrets kept out of code, dependencies kept current, personal data minimised and described honestly.
§7 Tested before printing
Automated tests for important logic; manual testing on physical phones and current browsers before each release.
§8 Correspondence in office hours
We reply Monday to Friday, 09:00–18:00 London time. Considered answers in hours are preferred to hurried ones at midnight.
§9 Handover is complete
Documentation written for a developer who has never met us, a credentials register, and a recorded walkthrough of code and infrastructure.
This site carries no client logos, testimonials or performance figures. When we cite something, you will be able to check it.